Website Accessibility

Marcus Hotels & Resorts has committed to achieving material compliance with the accessibility standards set forth in the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.1 Level AA (WCAG 2.1 AA) to show its commitment to being good web accessibility stewards. In furtherance of this commitment, we will (1) have recurring website accessibility audits regarding conformance with WCAG 2.1 AA standards using a third party scanning tool (currently Userway), and (2) test www.theloftonhotel.com on a periodic basis with assistive technology, such as screen readers and screen magnifiers. We will work with our outside web consultant to address any material non-conformance as quickly as possible.

Contact Marcus Hotels & Resorts with your accessibility questions.

Please be aware that, while we are committed to achieving material compliance with the WCAG 2.1 AA standard, our efforts are ongoing. In addition, certain portions of www.theloftonhotel.com may link to third party sites over which The Marcus Corporation does not have control. While we work with these third parties to promote accessibility of their sites, we cannot guarantee that they meet the same standards as our own website. If, at any time, you have specific questions or concerns about the accessibility of any particular web page on www.theloftonhotel.com, please contact us at [email protected] or call tel:612-677-1100. If you do encounter an accessibility issue, please be sure to specify the web page in your email, and we will make all reasonable efforts to make that page accessible for you as quickly as possible.

Hilton’s Commitment To Digital Accessibility

We strive to provide an excellent online experience for all our guests – including those with sight, hearing, and other disabilities.

To ensure this, Hilton is committed to maintaining compliance with the Level A success criteria of the Website Content Accessibility Guidelines 2.1 (WCAG 2.1).

Our sites are designed and developed with these guidelines in mind. We test our websites to ensure that they are usable by guests who use assistive technology.

In addition, our websites allow guests the means to locate and book rooms with the specific accessibility features that they need.

• Detailed hotel accessibility features are identified for all hotels
• Room descriptions include accessibility features for individuals with mobility and hearing disabilities
• Search results have filtering options to narrow down accessible room choices

If you have additional questions about the accessibility features of the hotel or have a request related to a disability, please contact the hotel directly and press the associated button to reach the front desk.

If you have questions or would like to report an issue relating to the accessibility of this website, please email [email protected]. If you have difficulty using our website because of a disability, 24/7 support is available from our list of U.S. and Global Support Numbers.